Cancellation Policy

We require a 50% deposit for your booking, as your appointment is important to us and is reserved only for you.
We understand that sometimes you may need to change your booking. We respectfully require at least 48 hours notice for cancellations and rescheduling. Less than 48 hours notice will result in your deposit being forfeited.
Any same-day cancellations or reschedules will result in 100% of the appointment cost being charged.
We can not accept voice messages left on Sundays or public holidays as sufficient notice, as we will not have enough time to re-book your time slot. Please email us at info@bobmelbourne.com.au during those days.